Choosing the best events management solution for your business is no easy task. There are several solid options on the market that offer functionality to suit different types of venues. If EventPro360 has caught your eye, it’s worth doing your research to find out how it works before signing up with the platform.
Created with golf courses, country clubs, banqueting, and catering venues in mind, the app offers a range of tools to support the logistics involved in managing large venues and running events. In this EventPro360 review, we’ll cover everything you need to know about the software, including how it works, what it can do, and pricing details.
EventPro360 Review
If you’re looking for new event management software, or are thinking of switching to EventPro360 from your current system, read on.
This cloud-based software gives venue managers an overview of their clients. It also allows them to manage and modify events and access event reporting features. However, there are a few areas where we feel that EventPro360 could offer more.
We’ll break this all down in our review below.
What is EventPro360?
EventPro360 is a cloud-based event management system. It includes tools to cover various stages of the event planning process - from nurturing sales leads to managing events and reviewing event data.
The platform is designed to save time for event organizers while providing an accessible events dashboard from any device. Events can be added to the platform’s centralized calendar, where organizers and their teams can access the details they need to know.
EventPro360 also has its limitations. Compared to other current solutions on the market, the platform lacks industry-related software integrations, payment processing, marketing solutions, and a client portal.
Overall, this solution is not the most robust event or venue management solution. If you have a unique venue with more general event management needs, EventPro360’s features and functions may be unnecessary. In this case, it’s worth looking into Perfect Venue, which is a better event management system for independent venues.
Who Uses EventPro360?
Event Pro 360 is a popular business tool for banquet and catering venues, large meeting spaces, and conference centers. Originally, it was designed for golf courses and golf tournaments, the country club events industry, and banquet venues. These venues still use it today to access the CRM, event reports, and document templates via the main dashboard.
Top Features
Here is a breakdown of the platform’s main features that keep your events organized:
Centralized Calendar
The platform uses a single, accessible calendar view to store and manage all event information. It can also be integrated and synced with other calendar tools that you use - like Google, Outlook, or your phone calendar.
CRM
There is a CRM to keep on top of customer relationships and track communications with your business leads. The platform’s CRM system records all phone and email comms with clients. It also sends out email reminders when communication tasks are due or important flagged items require attention.
The CRM interface is a bit outdated, in our opinion, but it does work to pull data around communications with your clients and leads.
Document Templates
The dashboard offers event and venue managers several templates to use. You can create multiple document types, including BEOs, proposals, contracts, event orders, invoices, and confirmation letters. A document builder allows you to customize these templates to suit your brand.
Reporting
Like most event management platforms, EventPro360 has a tool to generate detailed reports. You can view historical sales and future projections, using these to make informed business decisions. You can also track revenue and report on sales leads and lost business.
Available Integrations
EventPro360 offers a few basic integrations, such as integration with your calendar system (phone calendars, Google, and Outlook calendar). However, there are few industry-specific integrations available, which can be limiting for teams managing events.
In general, integrations are not EventPro360’s strongest point. Other software options offer a more comprehensive selection of integrations to make work easier.
Pricing Overview
EventPro360 offers three different pricing plans. These are:
- The Express plan at $125/month. This is for clubs and venues getting started with event management technology.
- The Standard plan at $165/month. This is for busy, mid-sized venues with a range of event spaces.
- The Professional plan at $205/month. This plan is for larger-scale clubs and venues with 16 or more event spaces.
A demo is available for potential customers to get a feel for the software. You will need to sign up for the demo, where a salesperson will walk you through the software and what it can do for your business.
While a personalized demonstration is always helpful, it can also be time-consuming if you just want to get started.
Unfortunately, there’s no free version of the software to try out. This can make it tricky to understand whether EventPro360 is the best choice for your business.
Pros
- Focused on golf courses and country clubs
- Integrations with various online calendars
- Responsive support staff
Cons
- Lacks certain key features and integrations for event management like payments and a guest portal
- The user interface is outdated compared to other platforms
- Not the most affordable product compared to other venue and event management solutions
Conclusion
EventPro360 can be a good fit if you are a golf course or country club and are ok with a more outdated interface and lack of mobile support.
However, there are better options for independent venues, including golf courses and country clubs. Most businesses may prefer a user-friendly solution that provides better value for money and is quick to set up, like Perfect Venue. If you want to know more about our solution, why not try it for free? It takes just minutes to set up with no demo required.
