Restaurant delivery software allows you to offer your customers great food without them needing to come to your venue. Food delivery has become extremely popular for events, office lunches, and more.
Offering your food through an online delivery service can increase your visibility as a restaurant, and boost your sales. But, which platforms should you be visible on?
You want to appear on restaurant delivery software that is efficient and has a large customer base.
From online ordering and territory management to payment processing and food delivery, there are many factors to consider when choosing which platforms suit your restaurant.
Here are our best restaurant delivery software options for 2023. Read on!
8 Best Food Delivery Software Options
Food delivery software will expose your restaurant to more people and bring in more revenue. There are many delivery options out there!
Choosing the wrong one might make a simple process hard to keep up with.
The below restaurant delivery software options can benefit your business. What are you waiting for?
1. Uber Eats
Uber Eats is one of the biggest food delivery services in the world. It can increase orders with existing clientele and introduce new customers to your restaurant. According to Uber, their registered restaurants see an uptick of 60% in orders due to their platform and delivery service.
Pricing
Uber Eats merchants pay a commission for every delivery that ranges from 15% to 30%. There is also a 6% delivery driver's fee.
Beneficial features
- Trusted delivery network
- Promotional opportunities
- Easy-to-use interface
- Quick access to customer services
- Flexible pricing plans for businesses of all sizes
Possible Disadvantages
- No POS integrations
2. Shipday
Shipday is a delivery management system for small restaurants that can’t afford a delivery software system. Even though it’s free, the Shipday system is impressive and a good option for independent businesses just starting with deliveries.
This system allows you to connect with customers, and make use of your delivery drivers (or third-party delivery services), to offer your food to a wider client base.
Pricing
Shipday is free for up to 300 monthly deliveries. After 300 deliveries, the software charges a commission of 10 cents per delivery. There is also a 30-day free trial available for paid subscriptions.
Beneficial Features
- Free trial period
- 300 free deliveries per month
- Allows you to work with your drivers or third-party services
- Basic reporting capabilities
Possible Disadvantages
- Customer service only runs from 9 am to 9 pm
3. GetSwift
GetSwift is a restaurant delivery built for businesses of varying sizes in cities. It was designed for smaller, saturated areas, such as city centers. GetSwift is an affordable software with a variety of delivery options and integrations.
This system allows you to oversee drivers and their trips, and even request proof of delivery. Getswift integrates directly with your POS system and allows you to spend more time managing your restaurant.
Pricing
GetSwift doesn’t charge a monthly fee. Instead, it charges a flat rate of 29 cents per delivery. They also have a 30-day free trial.
Beneficial Features
- Delivery options include drivers, bikers, and on-foot services
- Proof of delivery feature
- Real-time tracking
- POS integration
- Built for restaurants of all sizes
Possible Disadvantages
- Non-emergency customer service requests can take over an hour to be resolved
4. DoorDash
Another well-known delivery system is DoorDash. This system provides delivery services for restaurants and restaurant-adjacent businesses like bars. This system shares many of the same features as Uber Eats, such as quick feedback and a large delivery driver base.
Pricing
DoorDash charges a commission of 15% to 30% per delivery. However, the first 30 days are free. The initial costs and later fees depend on the size of your business.
Beneficial Features
- Trusted network of drivers
- Access to a large customer base
- POS integration
- Flexible commission rates
Possible Disadvantages
- On the pricey side of delivery services
5. Tookan
Tookan works well for restaurants that have delivery drivers but struggle to manage online ordering, payments, and delivery schedules. It offers reporting and optimization features to improve restaurant management.
Pricing
Tookan’s starting price is $99 per month. This includes 700 delivery tasks, and additional tasks will be charged at $0.15 per month. There is a 14-day free trial.
Beneficial Features
- Delivery route optimization
- Messaging options for increased customer satisfaction
- Productivity reporting
- 24/7 customer support
Possible Disadvantages
- Some of the best features are charged as extras and are not part of the subscription
- API requires additional resources to build
6. Fimble
Fimble is a comprehensive ordering and delivery software service that gives restaurant owners complete control over the delivery process.
One of the reasons it’s a great restaurant delivery software option is its marketing tools. These can be used to re-engage inactive customers and bring in new ones.
Pricing
Fimble’s starting price is $69 per month. This platform does not charge a commission on deliveries. There is a vast list of add-ons that you can purchase with your subscription, including caller ID and digital signing.
Beneficial Features
- Robust reporting capabilities
- User-friendly interface
- Marketing tools
- Automatic driver management and tracking
Possible Disadvantages
- No free trial
- Some advanced features tend to not be mobile friendly
7. OnTime 360
OnTime 360 is a delivery service built with big restaurants or franchises in mind. The robust system is designed to handle large amounts of deliveries and payments.OnTime 360 offers QuickBooks integration, vehicle management, tracking features, and 24/7 customer support.
Pricing
OnTime 360’s basic plan starts at $39 per month. They also have a 30-day money-back guarantee. Note that this platform charges a $99 activation fee.
Beneficial Features
- Comprehensive reporting capabilities
- Handles large volumes and multiple locations with ease
- Offline sync
Possible Disadvantages
- No unlimited delivery drivers option for any subscription tier
- Many additional costs can add up
8. Relay
Relay allows you to integrate with third-party marketplace apps like GrubHub and combine them with Relay delivery drivers. Restaurants can take advantage of delivery services without having to pay high delivery commission fees.
Pricing
The average Relay fee for a $30 order is $4.
Beneficial Features
- Merchants own their customers
- Merchants keep the delivery fee
- Comprehensive tracking capabilities
Possible Disadvantages
- Only available in New York, New Jersey, Pennsylvania, Florida, Washington, DC, and Illinois.
Conclusion
If you aren’t using delivery services as a way to scale your businesses, you might want to start looking into popular restaurant technology!
A great restaurant delivery software option can expose your restaurant to new customers and increase revenue. This way, you can boost your business operations, without needing to handle remote orders yourself.
If your restaurant is used to host events, you should consider making use of a top-tier event management system. Establishing your restaurant as a popular venue will bring in even more business! Start a 14-day free trial with Perfect Venue today.
