Harborview Restaurant & Bar

San Francisco, California
Karen Wong
Director of Marketing & Special Events

Tell us about your venue

Harborview Restaurant & Bar offers stunning views of the San Francisco Bay and specializes in fresh seafood and contemporary Chinese cuisine. Its expansive main dining room, various private rooms, bar and outdoor patio, make it a perfect venue for both intimate gatherings and large events like weddings and corporate parties for 10 to 500.

How did you previously manage events?

We started with the basic spreadsheets and word documents, but also tried multiple platforms including Gather, Tripleseat and Bentobox. Sometimes as businesses, we discover tools either by actively searching for it because we have a challenge to solve or introduced to us serendipitously. No matter the method, if it helps your business, why not adopt it?!

How has Perfect Venue helped your process?

We have saved tremendous time by becoming more efficient, as Perfect Venue is like a "one-stop shop" for booking special events. As a result, our events sales revenue skyrocketed after implementation. Finally, it creates better team work by allowing team members to see customer correspondence and event details for all events.

Has your event revenue increased since using Perfect Venue?

How was the setup and migration process?

Perfect Venue cares greatly about its customers, making the migration process seamless.

What’s your favorite Perfect Venue feature?

How can I even choose?! Being able to see emails within the event proposal, so emails do not get lost in my inbox. Perfect Venue helps us stay organized, period!

What’s something fun and unique about your events program?

We love when our wedding clients come back and have baby showers and Red Egg & Ginger parties! According to our liquor sales reps, we consume an enormous amount of alcohol during our weddings and happy hours compared to other venues. We just love planning parties!

What’s your most popular package or menu item?

Our Baked BBQ Pork Buns with Crunchy Sugar Crust is seriously addicting. You just have to try them for yourself. You can eat them for appetizers or even dessert!

Anything else you want to share?

Anything else you want to share?

I love Perfect Venue so much that I use their logo swag (Stuff We All Get) on a daily basis and would gladly be their spokesperson! 😋

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